General
Can I track the location of my booked bus online?
Yes, you can! If you've booked with Colliwaye, you'll receive a live tracking link via SMS and
WhatsApp after booking. This allows you to monitor your bus’s real-time location and plan
your arrival accordingly.
Do I need to create an account on the Colliwaye site to book my bus ticket?
No, creating an account is not mandatory to book a ticket on Colliwaye. However, we
recommend signing up for a faster booking experience next time. Plus, registered users can
easily access exclusive discounts, special offers, and manage their bookings more
conveniently.
Does booking a bus ticket online cost more?
Not at all! Online booking through Colliwaye costs the same as buying a ticket at any
physical counter. In fact, it's more convenient — you can choose from Single Sleeper,
Shared Sleeper, or Seat options and book directly from our website, anytime, anywhere.
How many days in advance can I book a bus ticket?
You can book your bus tickets up to 30 days before your intended date of travel.
Can I get a soft copy of the receipt for office reimbursement or claims?
Yes, absolutely. To receive a soft copy of your ticket receipt for office claims, simply send an
email to support@ticketsimply.com, and our team will assist you promptly.
Tickets
How can I book bus tickets on Colliwaye?
Booking bus tickets on Colliwaye is quick and easy. Simply go to the homepage and enter
your source and destination cities in the "From" and "To" fields. Select your travel date and
click the Search button. You’ll then see a list of available buses on your selected route,
choose the one that suits you best and proceed with the booking.
Does Greenline Travels offer phone booking?
Yes, Greenline Travels does offer a phone booking option. Simply call our customer care at
123456789, and our team will assist you with your booking over the phone
Are children eligible for half-ticket fares?
No, children above the age of 5 years are required to pay the full ticket price.
Can I change the date of my journey after booking?
Yes, you can reschedule your journey after booking your ticket on Colliwaye. If your travel
plans change, simply click on the “Reschedule” option to choose a new travel date, subject
to operator policies and availability.
Is it mandatory to carry a printout of the ticket?
No, carrying a printed copy of your ticket is not required. Once you book your ticket online,
you'll receive your ticket details via SMS and WhatsApp. Just show the message to the
Colliwaye crew during boarding they’ll already have your seat and booking information on
hand.
What is an mTicket?
An mTicket is a mobile ticket sent via SMS when you book your bus through Colliwaye. It
contains your TIN number, PNR number, and all other essential ticket details. You can use
this mTicket to board the bus, no printout needed.
I entered the wrong mobile number while booking. Can I receive my mTicket on a
different number?
Yes, you can. If you entered an incorrect number during booking, please contact Colliwaye
Customer Care. Our support team will verify your details and resend your mTicket to your
correct or preferred mobile number.